San Tan Charter School - Wi-Fi Connection Difficulty – Incident details

Experiencing partially degraded performance

Wi-Fi Connection Difficulty

Resolved
Degraded performance
Started almost 3 years agoLasted 768 hours 28 minutes

Affected

IT

Degraded performance from 8:05 PM to 8:33 PM

Network & Wi-Fi

Degraded performance from 8:05 PM to 8:33 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. The login process has been revised for end user simplicity. Staff will receive an email outlining the changes.

  • Identified
    UTC
    Identified

    Last week, Google implemented a change to their login page that unexpectedly impacts the ease of connecting to our STCS-Staff and STCS-Student Wi-Fi networks. This change has significantly complicated the process of logging in and maintaining a stable connection.

    Resolving this issue is priority 1, a fix is expected next week.